GDPR Compliance
Our commitment to GDPR and data protection regulations
GDPR Compliance
CosmicChat is committed to protecting your data rights under the General Data Protection Regulation (GDPR).
Your Data Rights
Right to Access
You can request a copy of all personal data we hold about you at any time through your account settings or by contacting our DPO.
Right to Rectification
If your personal information is incorrect or incomplete, you have the right to request corrections.
Right to Erasure ('Right to be Forgotten')
You can request deletion of your personal data, subject to legal obligations to retain certain information.
Right to Restrict Processing
You can ask us to limit how we use your data in certain circumstances.
Right to Data Portability
You can request your data in a machine-readable format to transfer to another service provider.
Right to Object
You can object to processing of your data for direct marketing or other purposes.
Legal Basis for Processing
We process your data based on: contractual necessity (to provide our services), legal obligations (tax, compliance), legitimate interests (fraud prevention, analytics), and your explicit consent (marketing communications).
Data Protection Officer
Our DPO oversees GDPR compliance. Contact: dpo@cosmictal.com
Data Transfers
If we transfer data outside the EU/EEA, we ensure adequate protections through standard contractual clauses and Privacy Shield frameworks.
Complaints
You have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.